You can purchase Nootz online on our shop page (hyperlink www.nootzsmoothies.com/shop). Or you can find us at select retailers where we are available (hyperlink www.nootzsmoothies/com/shop/store)
Based on your country of residence, you can pay via a range of mediums including PayPal and credit card. In our shop page, you will be able to decide your preferred payment method.
Our policy is that the customer is king. If the product has gotten damaged or has gone rancid, we will provide a replacement. You just have to inform us via an e-mail with your order details and product complaint and we will dispatch a replacement straight away.
We understand that #waitingtoNootz is no fun. So, we work on delivering as fast as possible. The shipment time will range from 3-7 working days from the date of order.
The rate of shipping will vary depending on the quantity of the purchase. For customers purchasing above USD 50, the shipping rate will be free of charge.
When you place an order, you will receive two emails. The first email will confirm the order receipt. The second email will confirm the dispatch from our storage and include a tracking number.
We solemnly promise no fellow Nootzer should have to face any form of injustice. If the order has gotten damaged or is incorrect, we will provide a replacement. You just have to inform us of the complaint via an e-mail with your order details and we will dispatch a replacement straight away.
We believe everyone has the #righttoNootz but for now, our delivery range is limited to Germany, USA and Singapore.
Our customer support team is working around the clock to keep your coco-appetite satisfied. The contact details are on the following link – www.nootzsmoothies.com/contact
Our products are currently available in physical stores in Germany and Sri Lanka. You can find us at - www.nootzsmoothies/com/shop/store
Nootz is certified USDA and EU organic. The products are gluten-free, vegan, ketogenic and paleo-friendly. We are also certified SMETA - global standard from ethical and sustainable manufacturing. More details can be found in our About page – www.nootzsmoothies.com/about
Nootz uses only 3 to 5 organic ingredients per SKU. There are zero preservatives and all ingredients are naturally sourced from mother earth. More details on the ingredients and nutritional value can be found on our product section on www.nootzsmoothies.com/shop
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Once the customer places an order, the customer will receive two emails. The first email will be immediately upon placing the order. The second email will be during the order dispatch from storage. The customer is able to cancel the order prior to the release of the second email.
We do entertain bulk/wholesale orders for Nootz. For bulk or wholesale order inquiries, please reach out to our team on www.nootzsmoothies.com/contact and we will respond within 24-48 working hours.
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